Terms of Service

Date of Last Revision: May 21, 2025

Acceptance of These Terms of Service

SalamTravel, Inc. (“SalamTravel,” “we,” “us,” or “our”) provides our services (described below) and related content to you through our website(s) located at SalamTravel.ai (the “Site”) and our related technologies (collectively, the “Service”). All access and use of the Service is subject to the terms and conditions contained in these Terms of Service (as amended from time to time, these “Terms of Service”). By accessing, browsing, or otherwise using the Site, Mobile Apps, or any other aspect of the Service, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. If you do not accept the terms and conditions of these Terms of Service, you will not access, browse, or otherwise use the Service.
We reserve the right, at our sole discretion, to change or modify portions of these Terms of Service at any time. If we do this, we will post the changes on this page and will indicate at the top of this page the date these Terms of Service were last revised. You may read a current, effective copy of these Terms of Service by visiting the “Terms of Service” link on the Site. We will also notify you of any material changes, either through the Service user interface, a pop-up notice, email, or through other reasonable means. Your continued use of the Service after the date any such changes become effective constitutes your acceptance of the new Terms of Service. You should periodically visit this page to review the current Terms of Service so you are aware of any revisions. If you do not agree to abide by these or any future Terms of Service, you will not access, browse, or use (or continue to access, browse, or use) the Service.
PLEASE READ THESE TERMS OF SERVICE CAREFULLY, AS THEY CONTAIN AN AGREEMENT TO ARBITRATE AND OTHER IMPORTANT INFORMATION REGARDING YOUR LEGAL RIGHTS, REMEDIES, AND OBLIGATIONS. THE AGREEMENT TO ARBITRATE REQUIRES (WITH LIMITED EXCEPTION) THAT YOU SUBMIT CLAIMS YOU HAVE AGAINST US TO BINDING AND FINAL ARBITRATION, AND FURTHER (1) YOU WILL ONLY BE PERMITTED TO PURSUE CLAIMS AGAINST SalamTravel ON AN INDIVIDUAL BASIS, NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS OR REPRESENTATIVE ACTION OR PROCEEDING, (2) YOU WILL ONLY BE PERMITTED TO SEEK RELIEF (INCLUDING MONETARY, INJUNCTIVE, AND DECLARATORY RELIEF) ON AN INDIVIDUAL BASIS, AND (3) YOU MAY NOT BE ABLE TO HAVE ANY CLAIMS YOU HAVE AGAINST US RESOLVED BY A JURY OR IN A COURT OF LAW.
Your Privacy: At SalamTravel, we respect the privacy of our users. For more information please see our Privacy Policy (the “Privacy Policy”). By using the Service, you consent to our collection, use and disclosure of personal data and other data as outlined therein.
Access and Use of the Service
Service Description. The Service is designed to be an AI-powered platform for vacation and travel planning, recommendations, and booking. The Service may enable users to create and share travel itineraries and plans as well as browse and book flights, lodgings, vacation packages and other travel-related products and services.
Your Registration Obligations. You may be required to register with SalamTravel or provide information about yourself (e.g., name and email address) in order to access and use certain features of the Service. If you choose to register for the Service, you agree to provide and maintain true, accurate, current, and complete information about yourself as prompted by the Service’s registration form. Registration data and certain other information about you are governed by our Privacy Policy. If you are under 18 years of age, you are not authorized to use the Service, with or without registering. I
Member Account, Password and Security. You are responsible for maintaining the confidentiality of your password and account details, if any, and are fully responsible for any and all activities that occur under your password or account. You agree to (a) immediately notify SalamTravel of any unauthorized use of your password or account or any other breach of security, and (b) ensure that you exit from your account at the end of each session when accessing the Service. SalamTravel will not be liable for any loss or damage arising from your failure to comply with this paragraph.
Bookings. SalamTravel does not sell any products or services directly, and all reservations for flights, lodgings, vacation packages and other travel-related products and services are made with a third party service (each a “Third Party Partner”). In order to make a booking, SalamTravel will either (1) redirect from our Service to the Third Party Partner to make the travel booking or (2) collect the corresponding information from you and provide it to the Third Party Partner to facilitate the booking. Please bear in mind that any bookings are being made with the Third Party Partner and not with SalamTravel. We are not responsible for bookings made with any Third Party Partner and we have no liability to you in respect of such a booking. The terms and ’of Third Party Partner will set out what rights you have against them and will explain their liability to you.
Cancellations or Changes. If you need to cancel or change any bookings, you should contact the Third Party Partner directly if the reservation was made through the website or application of the Third Party Partner. If the booking was made within the Service, we will use commercially reasonable efforts to cancel or change your booking through features made available through our Service. All cancellations and changes to your bookings are subject to any terms, limitations, or other conditions of the corresponding Third Party Partner. For example:

If you book a stay at a property and you do not cancel or change your booking before the relevant cancellation policy period, you may be subject to the cancellation or change charges as shown in the relevant Rules and Restrictions;
Some properties do not permit cancellations of, or changes to, bookings after they are made; and
Where a cancellation affects more than one person on a booking (for example, two airline tickets booked on a single itinerary, etc.), any applicable cancellation charge will be applied in respect of each person on the cancelled booking.

You do not have an automatic right to cancel or change a booking unless allowed by the Third Party Partner under their applicable terms and conditions. Third Party Partners may charge you fees for cancelling (in full or part) or changing a booking. Such fees will be set out in their applicable terms and conditions. You agree to pay any charges that you incur. Please be aware that for changes, the price of your new arrangements will be based on the applicable price at the time you ask us to make the change. This price may not be the same as when you originally booked the corresponding services.
Pricing. The price of products and services made available through the Service are provided by Third Party Partner and are subject to change. While we use commercially efforts to ensure that the pricing information is up to date, we do not make any guarantees as to the specific fees or amounts, and we reserve the right to update the information that is made available. In addition, prices made available through the Service may or may not be the total amount payable by you after taxes and other fees are included.
Payment Processing. In the event SalamTravel processes your payment information to make a booking on your behalf. We will do so using a third party payment processor and will not have direct access to your payment information. These payment processing services the applicable payment processor’s terms and conditions, privacy policy, and all other relevant agreements (collectively, the “Payment Processor Agreements”). By agreeing to these Terms of Service, users that use the payment functions of the Service also agree to be bound by the applicable Payment Processor Agreement for the payment function the user is using, as the same may be modified by the applicable payment processor from time to time. SalamTravel assumes no liability or responsibility for any payments you make through the Service. You represent and warrant to SalamTravel that such information is true and that you are authorized to use the payment instrument. You will promptly update your account information with Mindtrip or the corresponding payment processor, as applicable, of any changes (for example, a change in your billing address or credit card expiration date) that may occur.
Modifications to Service. SalamTravel reserves the right to modify or discontinue, temporarily or permanently, the Service (or any part thereof) with or without notice. You agree that SalamTravel will not be liable to you or to any third party for any modification, suspension or discontinuance of the Service.
General Practices Regarding Use and Storage. You acknowledge that SalamTravel may establish general practices and limits concerning use of the Service, including the maximum period of time that data or other content will be retained by the Service and the maximum storage space that will be allotted on SalamTravel or its third-party service providers’ servers on your behalf. You agree that SalamTravel has no responsibility or liability for the deletion or failure to store any data or other content maintained or uploaded by the Service. You acknowledge that SalamTravel reserves the right to terminate accounts that are inactive for an extended period of time. You further acknowledge that SalamTravel reserves the right to change these general practices and limits at any time, in its sole discretion, with or without notice.